polcalweng's Content - ESET Security Forum (2024)

Posts posted by polcalweng

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      • Unable to Activate Product

        in ESET Endpoint Products

        Posted March 12, 2022

        We just had a remote session with ESET support and we found out that SSL inspection is blocking connection going to ESET activation servers. After enabling SSL inspection issue, we were able to activate ESET product.

        • Unable to Activate Product

          in ESET Endpoint Products

          Posted March 8, 2022

          How do I get the license key? I am able to see the licenses on the portal, but I am not able to see the license key numbers.

          polcalweng's Content - ESET Security Forum (1)

          • Unable to Activate Product

            in ESET Endpoint Products

            Posted March 8, 2022

            Hi,

            I am trying to install ESET Antivirus on OSX machines. I am able to push the application via ESMC, but I keep getting an error that Product is Not Activated. I checked the settings of my installer and I am seeing that we still have license. I tried to create a Product Activation task, but it keeps on failing. Any help would be appreciated. Thanks!

            • ESet Products Remote Uninstall

              in General Discussion

              Posted July 20, 2021

              Hi,

              As part of our offboarding process, we are removing ESet products to free up licenses. Is there a way or a script that we can run to do ESet products uninstallation remotely?

              • Unblock specific URL on Web Control

                in ESET Endpoint Products

                Posted July 7, 2021

                Hi,

                We have blocked Youtube on our web control policy. However. we have a company video uploaded on Youtube. Is there a way to allow only that specific video to be unblocked instead of the whole Youtube URL to be accessible?

                • Web Control Report Error

                  in ESET PROTECT On-prem (Remote Management)

                  Posted April 7, 2021

                  Thanks for usual help, Marcos. By the way, I'm getting this error when creating a filter on Web Control Report. Is this due to the previous setup of the Web Control Policy? Is there a way to resolve this?

                  polcalweng's Content - ESET Security Forum (2)

                  • Web Control Report Error

                    in ESET PROTECT On-prem (Remote Management)

                    Posted April 7, 2021

                    I only created an Allowed sites URL-based rule for sites that falls under the Block Category and placed it above the Blocked Category-based rule. That way, those sites will still be accessible even if that particular category block rule is still in effect. Will this setup be an issue?

                    • Web Control Report Error

                      in ESET PROTECT On-prem (Remote Management)

                      Posted April 7, 2021

                      So what's the best practice setup to avoid that?

                      • Web Control Report Error

                        in ESET PROTECT On-prem (Remote Management)

                        Posted April 6, 2021

                        I changed the Allowed sites policy Logging Severity to NONE and Blocked sites to Warning. Is that okay?

                        polcalweng's Content - ESET Security Forum (3)

                        • Web Control Report Error

                          in ESET PROTECT On-prem (Remote Management)

                          Posted April 6, 2021

                          I created one for Allowed Sites which is set to Warning and the Blocked Sites Severity is set to None. What's the best practice on setting this up?

                          polcalweng's Content - ESET Security Forum (4)

                          • Web Control Report Error

                            in ESET PROTECT On-prem (Remote Management)

                            Posted April 6, 2021

                            I am trying to create a report for Web Control. I am having an issue when selecting Web Control - Action Performed, I keep on getting <Error Request Timeout 90000 ms exceeded>. Is this a network-related issue?

                            polcalweng's Content - ESET Security Forum (5)

                            • Reports for Policy

                              in General Discussion

                              Posted January 29, 2021

                              Is there a way to create a report on endpoints that does not have a policy in place on them?

                              • Disable OS Update Warning

                                in General Discussion

                                Posted January 29, 2021

                                Yeah, I this seems weird. I have submitted a ticket to their support team. Thanks for the help.

                                • Disable OS Update Warning

                                  in General Discussion

                                  Posted January 28, 2021

                                  Thanks for this. I already tried to tweak up the policy for OSX, but it's still giving us a warning for Operating System Updates.

                                  https://support.eset.com/en/kb6124-disable-macos-update-notifications-in-eset-remote-administrator-6x

                                  • Disable OS Update Warning

                                    in General Discussion

                                    Posted January 26, 2021

                                    Hi,

                                    Is there a way to disable warning for OSX Update on ESMC? We already have another tool that provides patching for OSX endpoints.

                                    polcalweng's Content - ESET Security Forum (6)

                                    • Installation Error on ESet for Windows 7

                                      in ESET Endpoint Products

                                      Posted January 13, 2021

                                      Hi,

                                      I am getting this error when installing ESet Products on Windows 7 machines. I checked the system requirements and patched the updateKB4474419 andKB4490628 but this error still appears. Hoping for your usual assistance on this. Thanks in advance.

                                      polcalweng's Content - ESET Security Forum (7)

                                      • Restart Required Severity

                                        in ESET PROTECT On-prem (Remote Management)

                                        Posted January 5, 2021

                                        Hi,

                                        Is there a way to tag Computer Restart Required as not Security Risk?

                                        polcalweng's Content - ESET Security Forum (8)

                                        • ESet client version Autoupdate

                                          in ESET PROTECT On-prem (Remote Management)

                                          Posted December 28, 2020

                                          Thanks for the advise!

                                          • ESet client version Autoupdate

                                            in ESET PROTECT On-prem (Remote Management)

                                            Posted December 28, 2020

                                            Okay got it. So just to be clear, v8.0 below must be done manually, right? And the future updates (e.g. 8.1 and above will be automatic with this setting)? For OSX, is this feature also available?

                                            • ESet client version Autoupdate

                                              in ESET PROTECT On-prem (Remote Management)

                                              Posted December 28, 2020

                                              Hi Marcos,

                                              I checked on policies, I saw an update module. Is this the policy for automatic update for client version?

                                              polcalweng's Content - ESET Security Forum (9)

                                              • ESet client version Autoupdate

                                                in ESET PROTECT On-prem (Remote Management)

                                                Posted December 28, 2020

                                                Hi,

                                                We just finished deploying ESet agent on our units. I Just want to know where on the policy to configure ESet client version autoupdate feature for both OSX and Windows?

                                                • ESMC Policy Change

                                                  in General Discussion

                                                  Posted November 30, 2020

                                                  Hi,

                                                  We set a Device Control policy on ESMC to block USB and it works really well. However, it suddenly was turned off. Is there a way to check o the logs who made the change on the policies?

                                                  • Block apps

                                                    in ESET PROTECT On-prem (Remote Management)

                                                    Posted November 10, 2020

                                                    Is there a way to block apps on endpoint devices? I tried to create a HIPS rule to block Garena.exe, but the exe file is still launching.

                                                    • ESet Uninstallation error 0x643

                                                      in ESET PROTECT On-prem (Remote Management)

                                                      Posted November 10, 2020

                                                      Just one quick question, it wont eat up another license when upgrading right?

                                                      • ESet MSI installer

                                                        in ESET PROTECT On-prem (Remote Management)

                                                        Posted November 9, 2020

                                                        Thanks for the advise. What the next step in order for the endpoint to appear on our ESMC?

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                                                      polcalweng's Content - ESET Security Forum (2024)

                                                      FAQs

                                                      How to unblock sites blocked by ESET? ›

                                                      Click Settings → Web and Email and click Web access protection. Expand URL Address Management and click Edit. Select List of addresses excluded from content scan and click Edit. Click Add.

                                                      Does ESET collect data? ›

                                                      ESET collects Personal Information for the purposes of provision, development and personalization of the Site(s) and any other ESET sites, services and/or products, research and demographics, statistics and customer care.

                                                      Is ESET cloud based? ›

                                                      ESET LiveGrid® is an advanced early warning system comprised of several cloud-based technologies. It helps detect emerging threats based on reputation and improves scanning performance by means of whitelisting.

                                                      Why is ESET blocking sites? ›

                                                      This is due to the risks related to traffic originating from these websites/domains. The risk assessment is based on several criteria. The most important parameter in evaluating the potential risk is the amount of malicious traffic originating from a specific website/domain.

                                                      How do I stop a website from being blocked? ›

                                                      Simple — use a VPN. VPNs, or virtual private networks, allow you to spoof your digital location and cut through the proverbial red tape that blocks you from certain websites. And this goes for desktops, laptops and mobile devices too.

                                                      What are the disadvantages of ESET? ›

                                                      Compared to other antivirus software, you'll find that ESET Antivirus is quite expensive. Moreover, its lower plans lack features, such as a firewall and password manager, that are included in other providers' basic plans. You won't find VPN functionality even on ESET's highest plan.

                                                      Can ESET detect Trojans? ›

                                                      ESET protects you against Trojans.

                                                      Can ESET detect spyware? ›

                                                      ESET protects you against Spyware.

                                                      Does ESET have web filtering? ›

                                                      Web access protection offers two level of protection, blocking by blacklist and blocking by content. We strongly recommend that Web access protection is enabled. This option can be accessed from the main window of ESET Endpoint Antivirus by navigating to Setup > Internet protection > Web access protection.

                                                      Does ESET block VPN? ›

                                                      Can I use my ESET product with a VPN? Using a VPN in combination with your ESET product will not detract from the security offered by your ESET product. A VPN may impact ESET products. If there is a firewall or IP allow/block list on the VPN provider, enable the ports and addresses required to use your ESET product.

                                                      Does ESET block malware? ›

                                                      ESET solutions block ransomware, phishing, zero-day exploits and other advanced threats. See how we protect against the latest new and never-before-seen malware with technology based on global research.

                                                      Is ESET a Russian company? ›

                                                      ESET, spol. s r.o. The company was founded in 1992 in Bratislava, Slovakia. However, its history dates back to 1987, when two of the company's founders, Miroslav Trnka and Peter Paško, developed their first antivirus program called NOD.

                                                      What company owns ESET? ›

                                                      Privately owned, ESET is still run by the same engineers who started the company three decades ago.

                                                      Who owns ESET? ›

                                                      Maintaining our independence allows us to focus on our primary goal - protecting customers and businesses towards a better future. Birth of NOD antivirus. established Miroslav Trnka, Peter Paško and Rudolf Hrubý formally established ESET as a privately owned limited liability company.

                                                      How do I allow programs through ESET firewall? ›

                                                      You can create new firewall rules for applications before they are detected by ESET Endpoint Security in the firewall setup window, located under Advanced setup > Firewall > Basic > Rules by clicking Edit. Click Add to add the rule. In the General tab, enter the name, direction and communication protocol for the rule.

                                                      How to whitelist a URL in ESET? ›

                                                      To add a new address to the whitelist or blacklist, right-click the email and select ESET Endpoint Security > Add to Whitelist or Add to Blacklist, or click the Trusted address or Spam address button in the ESET Endpoint Security Antispam toolbar in your email client.

                                                      How do I see what sites are blocked by my firewall? ›

                                                      To see if your firewall is blocking a website, app, or port on Windows, go to Windows Firewall > Advanced Settings and check your Outbound rules.

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