Avoiding Common Scams with Cash App (2024)

Cash App wants you to avoid scams and help keep your funds safe. Remember -- if something sounds too good to be true, it’s likely a scam.

Common Types of Scams

The most common types of scams arrive in your voicemail, inbox or at your home. What scammers do, by and large, is promise you something, take your money, and then never deliver on what they promised. Keep yourself safe by educating yourself on the most common scams today:

Cash Flipping and Clearance Fee Scam

Scammers will claim they can “flip” your money, promising to increase your money if you first send them funds (sometimes they call this a “clearance fee” or “account verification”). These scammers will accept your funds but never send you anything in return. If someone promises you free money in return for sending them a payment, it is a scam.There are no legitimate businesses that are “flipping cash.” They are all likely scammers.

Payment Claiming Scam

Sometimes scammers will ask you to “claim” a payment that you “deserve” by sending money to them. These payment-claiming attempts are always scams. Never send money to a person promising a larger payment in return. As with Cash Flipping, if someone promises you free money in return for sending them a payment, it is likely a scam.

Moreover, Cash App will never request funds from a customer for any reason. There is no such thing as “claiming” a payment by sending money to Cash App.

Puppy/Pet Deposit Scam

Scammers will claim to have an upcoming litter and request a deposit in order to secure one of the puppies or kittens. These scammers usually post fake photos, won’t communicate over the phone, and will offer to sell purebred, highly-sought-after animals at an extremely low price. Since Cash App cannot guarantee a refund if you don't receive what you pay for, it’s safer to send money over Cash App once you meet the buyer in-person and receive whatever has been promised to you.

Don’t send money to someone you don’t know or trust who is promising to deliver you something at a later date. Always verify those to whom you send money and pay them after you receive what you purchased.

Apartment / Home Rental Deposit Scam

Scammers often promise a good or service without providing proof that it actually exists. This includes promising to find you a cheap apartment, or offering an apartment at a much lower rate than normal, but requiring you to send them a deposit first (e.g., before touring the prospective rental).

Never send money to someone you don’t know or trust who is promising to deliver you something at a later date - like an apartment rental. If you can’t verify who someone is or the legitimacy of what they are offering, it’s probably a scam.

Mistaken or Accidental Payment Received Scam

Scammers might send you a payment ‘by accident’ and ask you to send the payment amount back to them. The amount you send them back is from your account funds. These scammers will dispute the payment with their bank or credit card after you’ve sent the funds back. This means they will be reimbursed by both you and their bank.

Never send money to someone you don’t know. Even if it seems to be an accident. Here’s what you can do:

  • Refund the payment to the sender but do not create a new payment to send the person the amount. Here’s how to refund a payment
  • Decline payment requests from people you don’t know
  • If it happens again, you can block the sender or requester
  • Take steps to secure your account

Fake Giveaways

Many social accounts have pretended to run an official Cash App giveaway. Some of them may purely be giving away prizes or funds, but claim it is in partnership with Cash App. Hashtags such as #cashappgiveaway or #cashappfriday have been on the rise and are not part of our official partnerships. We will never ask you to send money, your login information, your pin number, download any application for “remote access,” or complete a "test" transaction of any kind to enter a giveaway.

Phishing Attempts

Phishing is an attempt by a fraudulent actor to collect personal and/or financial information through social media, email, phone, or text message. Victims of phishing scams are sometimes directed to enter their information into fake websites posing as real ones.

Verified emails from Cash App will always come from a @cash.app, @square.com, or @squareup.com address. If you have an open brokerage account you may receive emails from [emailprotected], to learn more check here.

How do I Report Phishing Attempts?

If you receive a suspicious social media message, email, text message, or phone call regarding Cash App, or see a phone number that you believe is illegitimate, please contact support through your app or at cash.app/help to report the incident. Cash App will investigate and take necessary actions.

Best Practices for Avoiding Common Scams

  • Turn of notifications & enable Security Lock.
  • Keep your information safe. Never provide sensitive information to anyone
  • Verify and double-check all recipient information before sending any payment to confirm you are sending money to the correct person
  • Check the other person's profile to help determine if it is the correct person
  • Don’t send money to someone promising something in the future
  • Don't send money to a love interest you haven't met in person

For more information on avoiding scams and common questions about them, visit our article on Recognizing Scams here.

Avoiding Common Scams with Cash App (2024)


Avoiding Common Scams with Cash App? ›

A classic scam, phishing scammers will send a legitimate-looking email to trick users into verifying their login credentials or to click a malicious link that steals their information. Real emails from the Cash App team will never ask users to provide login info or use threatening language in their messages.

How do I not get scammed on Cash App? ›

Stay safe on Cash App
  1. ✓Only pay people you trust. Before sending anyone money, make sure you know them. ...
  2. ✓Make sure it's Cash App. Check if social media posts come from Cash App's verified accounts. ...
  3. ✓Turn on Security Lock. Protect your account by requiring your face, fingerprint, or PIN to move money and unlock the app.

How can you tell if someone is scamming you on the Cash App? ›

A classic scam, phishing scammers will send a legitimate-looking email to trick users into verifying their login credentials or to click a malicious link that steals their information. Real emails from the Cash App team will never ask users to provide login info or use threatening language in their messages.

Does Cash App refund money if scammed? ›

No Guaranteed Refunds: Cash App transactions are generally instant and irreversible.

Can a scammer do anything with my Cash App? ›

Fraudsters often attempt to steal your data and gain access to accounts by pretending to be a Cash App customer service representative. Cash App service representatives will never ask for or demand the following: Your sign-in code. This unique code helps keep your account safe and secure from scammers and fraudsters.

Can someone get into your Cash App with your cashtag? ›

Cash App scammers need more than your name or Cash App “$Cashtag” to hack your account. They'll also need access to your Cash App PIN, phone number, and email address.

What is the best payment method to not get scammed? ›

By and large, credit cards are easily the most secure and safe payment method to use when you shop online. Credit cards use online security features like encryption and fraud monitoring to keep your accounts and personal information safe.

Why are random people sending me money on Cash App? ›

Someone may have mistyped your $Cashtag, phone number, or email. Additionally, some people frequently receive money from strangers on Cash App. This is especially the case if you're an influencer and take Cash App donations, for example. Sometimes, it may even be people paying you back for forgotten loans.

Why would a scammer send me money? ›

Scammers are looking for people to help them move stolen money. They visit online dating, job search, and social media sites, create fake stories, and make up reasons to send you money, usually by check or Bitcoin. Then they tell you to send that money to someone else by using gift cards or wire transfers.

How to verify Cash App? ›

You can verify your identity and check your verification status in Cash App at any time:
  1. Go to your profile icon at the top right of the Cash App home screen.
  2. Choose Security & Privacy.
  3. Continue to the Identity verification section. ...
  4. If you're not verified, you can select Verify to continue with identity verification.

Is Cash App safe to receive money from strangers? ›

Tips to avoid scams on Cash App: Only send money to people you know: To reduce the risk of being scammed on Cash App, only send money to friends, ☎️🌐 (+1)-866-290-0359 or +1-800-969-1940 family, or other trusted individuals. Avoid sending money to strangers or unverified accounts.

Can you sue Cash App for being scammed? ›

Yes, you may be able to sue a money transfer mobile app like Cash App, but probably only on an individual basis in small claims court. If your claim is larger than what the small claims court handles, then you would probably need to submit it to a process called arbitration.

Does Cash App reverse money? ›

Cash App can't cancel or refund a payment after it has been completed. If you sent money to the wrong account, ask the recipient for a refund: Tap the Activity tab on your Cash App home screen. Select the payment in question and tap Completed.

What can someone do with your routing number on Cash App? ›

If someone gains access to your bank account and routing numbers, they can use the information to fraudulently withdraw or transfer money from your account.

How to force a refund on Cash App? ›

𝓒𝓪𝓼𝓱 𝓐𝓹𝓹 𝓭𝓸𝓮𝓼 𝓱𝓪𝓿𝓮 𝓪 𝓻𝓮𝓯𝓾𝓷𝓭 𝓹𝓸𝓵𝓲𝓬𝔂 𝓲𝓷 𝓹𝓵𝓪𝓬𝓮 𝓽𝓸 𝓹𝓻𝓸𝓽𝓮𝓬𝓽 𝓲𝓽𝓼 𝓾𝓼𝓮𝓻𝓼 𝓯𝓻𝓸𝓶 𝓯𝓻𝓪𝓾𝓭𝓾𝓵𝓮𝓷𝓽 𝓪𝓬𝓽𝓲𝓿𝓲𝓽𝓲𝓮𝓼, 1-866-290-0359. 𝓘𝓯 𝔂𝓸𝓾 𝓱𝓪𝓿𝓮 𝓫𝓮𝓮𝓷 𝓼𝓬𝓪𝓶𝓶𝓮𝓭 𝓸𝓻 𝓶𝓪𝓭𝓮 𝓪 𝓹𝓪𝔂𝓶𝓮𝓷𝓽 𝓲𝓷 𝓮𝓻𝓻𝓸𝓻, 𝓲𝓶𝓶𝓮𝓭𝓲𝓪𝓽𝓮 𝓬𝓸𝓷𝓽𝓪𝓬𝓽 𝓽𝓸 𝓼𝓾𝓹𝓹𝓸𝓻𝓽 𝓽𝓮𝓪𝓶 1-866-290-0359 𝓸𝓻 (800-969-1940) 𝓒𝓪𝓼𝓱 𝓐𝓹𝓹 𝓶𝓪𝔂 𝓫𝓮 𝓪𝓫𝓵𝓮 𝓽𝓸 𝓱𝓮𝓵𝓹 𝔂𝓸𝓾 𝓻𝓮𝓽𝓻𝓲𝓮𝓿𝓮 𝔂𝓸𝓾𝓻 𝓶𝓸𝓷𝓮𝔂.

How long does it take a scammer to ask for money? ›

The scammer may wait months before asking for money. The con artist convinces the victim that they are in a deep and committed relationship during a painstaking grooming period that can last many months.

Does Cash App cover you if you get scammed? ›

In conclusion, Cash App [844-658-2040] does offer refunds to users who have been scammed, but the process may require time and cooperation. It is essential to stay vigilant and report any suspicious activity on your account promptly 𝖆𝖙 +𝟏^𝟖𝟒𝟒^𝟔𝟓𝟖^𝟐𝟎𝟒𝟎 𝖔𝖗 (𝟖𝟎𝟎-𝟗𝟔𝟗-𝟏𝟗𝟒𝟎) {{{𝕲𝖊𝖙 𝕳𝖚𝖒𝖆𝖓 𝕾𝖚𝖕𝖕𝖔𝖗𝖙}}}.

How do I stop money from being taken from Cash App? ›

If you would like to block a merchant from using your Cash App Card information, you may have the option to do so directly from your app:
  1. Go to the Activity tab (clock icon)
  2. Choose the transaction from the merchant you'd like to block.
  3. Select the icon of the merchant to navigate to their profile.
  4. Select Block/unblock.

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